Margaux Moulin joined Zalando 5 years ago and has been a Business Developer in the Voice of Customers team for 3 years. She focuses on bringing customer feedback into the decision making process to improve customer satisfaction at every step of their journey with Zalando.
Before joining Zalando, Margaux was a Business developer for a Key Accounts program in an international law firm.
Zalando SE recently completed its most ambitious product release yet. To simultaneously test these products before release, Zalando rapidly scaled its beta-testing infrastructure and developed new, more flexible research methods. We’ll share the story of how we built and conducted this beta testing, including a few (constructive) failures we made along the way and our learnings for other teams looking to beta test.
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